SupportMatic is an AI-powered email support platform that helps teams handle customer inquiries more efficiently. It combines an intelligent AI Copilot with a comprehensive knowledge base solution to reduce response times by up to 90%, automate repetitive tasks, and provide self-service options for your customers.

SupportMatic's AI Copilot analyzes your email threads, knowledge base, and customer data to generate contextually appropriate responses that match your brand voice. It drafts personalized replies, recommends relevant actions, manages subscriptions, and can even create knowledge base articles from recurring support questions—all while maintaining your unique communication style.

Our knowledge base solution includes ready-to-launch templates, content organization with tags, a powerful Notion-inspired editor, complete brand customization, seamless integration with the Email Copilot, and professional custom domain support. It's designed to reduce repetitive inquiries and enable self-service support for your customers.

We offer three main plans: Starter ($29/month) which includes 100 emails per month and 1 workspace, Growth ($49/month) which includes 500 emails per month and unlimited workspaces, and Professional ($99/month) which includes 2000 emails per month and unlimited workspaces. All plans include our core features like AI Copilot, knowledge base, and integrations.