AI Agent for
Email Support
Automate your email customer support. Integrated with knowlege base, Stripe and more.
Why need an AI Agent for email support?
SupportMatic is your AI-powered partner for transforming email customer support. Say goodbye to repetitive tasks and hello to efficiency, accuracy, and happier customers. Here's why your team needs SupportMatic:
Boost Productivity with AI Copilot
Slash email response times by up to 90% with an AI that drafts replies, manages subscriptions, and generates knowledge base articles—all tailored to your business.
Streamline Your Workflow
Centralize email support with seamless integrations (e.g., Stripe) and unlimited email indexing, learning from your past emails to deliver personalized, on-point responses.
Empower with Knowledge Base
Build and host a custom knowledge base to reduce repetitive inquiries with your own domain and branding, while effortlessly managing customer subscriptions in one place.
Automate Repetitive Replies
Let SupportMatic's AI handle routine questions with auto-responses drawn from your knowledge base and email history, freeing your team for high-impact work.
Gain Insights with Analytics
Track performance and customer trends through a built-in analytics dashboard with metrics like response time, helping you refine support strategies and boost satisfaction.
Tailor with Custom Integrations
Connect SupportMatic to your existing tools for a support system that fits your unique needs. Integrate with Stripe and other services to finish tasks without switching platforms
Your AI Copilot for email support
Transform your email support with SupportMatic's intelligent AI Copilot. Seamlessly handle customer inquiries with contextual awareness, personalized responses, and automated workflows that maintain your brand voice. Discover how our AI assistant elevates your team's efficiency while delivering exceptional customer experiences.
AI-Powered Response Generation
Create professional, contextually appropriate email responses with a single click. SupportMatic's AI Copilot analyzes the conversation history and crafts personalized replies that maintain your brand voice while saving your team valuable time.
Comprehensive Context Awareness
Personalized Communication Style
Integrated Subscription Management
Automated Knowledge Base Development
Intelligent Action Recommendations
Fully featured knowledge base
Empower your team and customers with SupportMatic's comprehensive knowledge base solution. Create, organize, and share support documentation that reduces repetitive inquiries and enables self-service support. Our intuitive platform seamlessly integrates with your email workflows to build a centralized knowledge repository that evolves with your business.
Ready-to-Launch Knowledge Hub
Launch your knowledge base in minutes with our professionally designed templates. Each template includes a responsive layout, optimized navigation, integrated search functionality, and content organization features that help customers quickly find the information they need. No design or development skills required.
Content Organization with Tags
Powerful Notion-Inspired Editor
Complete Brand Customization
Seamless Integration with Email Copilot
Professional Custom Domain
Powerful Additional Features
SupportMatic goes beyond basic email support with a suite of advanced features designed to enhance team collaboration, streamline workflows, and integrate seamlessly with your existing tech stack. Discover how these additional capabilities can transform your customer support operations.
Flexible Multi-Workspace Management
Scale your support operations with dedicated workspaces for different teams, products, or client segments. Each workspace maintains separate configurations, automation rules, and knowledge bases while providing unified analytics across your organization. Perfect for agencies, multi-brand companies, or teams with distinct support requirements.
Universal Email Provider Compatibility
Extensive Third-Party Integrations
Small price, massive efficiency gain
Reduce your email response time by 90%
Starter
1 workspace included
Includes 1 email account and 1 knowledge base100 emails per month
Handle up to 100 emails per monthAI Copilot
Handling email drafting, subscription management, article generation, and moreAI automation
Auto response to emails based on knowlege base and learning from your emailsKnowledge Bases
Enhance AI agents performance by creating knowledge basesHosted Knowledge Base website
Create a website for your knowledge base with custom domainUnlimited Email indexing
Learn from your emails to provide personalized responsesIntegrations
Integrate with other tools and services like Stripe to simplify your workflowGrowth
Unlimited workspaces
Includes unlimited email accounts and knowledge bases500 emails per month
Handle up to 500 emails per monthAI Copilot
Handling email drafting, subscription management, article generation, and moreAI automation
Auto response to emails based on knowlege base and learning from your emailsKnowledge Bases
Enhance AI agents performance by creating knowledge basesHosted Knowledge Base website
Create a website for your knowledge base with custom domainUnlimited Email indexing
Learn from your emails to provide personalized responsesIntegrations
Integrate with other tools and services like Stripe to simplify your workflowProfessional
Unlimited workspaces
Includes unlimited email accounts and knowledge bases2000 emails per month
Handle up to 2000 emails per monthAI Copilot
Handling email drafting, subscription management, article generation, and moreAI automation
Auto response to emails based on knowlege base and learning from your emailsKnowledge Bases
Enhance AI agents performance by creating knowledge basesHosted Knowledge Base website
Create a website for your knowledge base with custom domainUnlimited Email indexing
Learn from your emails to provide personalized responsesIntegrations
Integrate with other tools and services like Stripe to simplify your workflowBusiness
Unlimited workspaces
Includes unlimited email accounts and knowledge bases10,000 emails per month
Handle up to 10,000 emails per monthAI Copilot
Handling email drafting, subscription management, article generation, and moreAI automation
Auto response to emails based on knowlege base and learning from your emailsKnowledge Bases
Enhance AI agents performance by creating knowledge basesHosted Knowledge Base website
Create a website for your knowledge base with custom domainUnlimited Email indexing
Learn from your emails to provide personalized responsesIntegrations
Integrate with other tools and services like Stripe to simplify your workflowQuestions?We have answers
Everything you need to know about SupportMatic
SupportMatic is an AI-powered email support platform that helps teams handle customer inquiries more efficiently. It combines an intelligent AI Copilot with a comprehensive knowledge base solution to reduce response times by up to 90%, automate repetitive tasks, and provide self-service options for your customers.
SupportMatic's AI Copilot analyzes your email threads, knowledge base, and customer data to generate contextually appropriate responses that match your brand voice. It drafts personalized replies, recommends relevant actions, manages subscriptions, and can even create knowledge base articles from recurring support questions—all while maintaining your unique communication style.
Our knowledge base solution includes ready-to-launch templates, content organization with tags, a powerful Notion-inspired editor, complete brand customization, seamless integration with the Email Copilot, and professional custom domain support. It's designed to reduce repetitive inquiries and enable self-service support for your customers.
We offer three main plans: Starter ($29/month) which includes 100 emails per month and 1 workspace, Growth ($49/month) which includes 500 emails per month and unlimited workspaces, and Professional ($99/month) which includes 2000 emails per month and unlimited workspaces. All plans include our core features like AI Copilot, knowledge base, and integrations.
Bring AI copilot to your customer support
Reduce your customer support workload by 90% with AI copilot.
Free trial • Get your AI email agent in minutes